Skip to main content

Payment Methods and Security

How payments are processed and how your information is protected.

Payment Methods and Security

How Payments Work

Monkey Mind uses Stripe to process all payments securely. We never store your full credit card number.

Payment Options

When booking a session, you can pay with:

  • Credit or Debit Card — Visa, Mastercard, American Express, and other major cards accepted via Stripe
  • Organization Budget — If your organization has set up a budget for you (no card needed)
  • Package Credits — If you've purchased a session package with remaining credits

Payment Timing

  • Card payments are charged at the time of booking
  • Organization budget deductions happen immediately upon booking confirmation
  • Package credits are deducted from your remaining sessions immediately

Security

  • All payments are processed by Stripe, a PCI-DSS Level 1 certified payment processor
  • Your card details are entered directly into Stripe's secure form — they never pass through our servers
  • Stripe handles fraud detection and prevention automatically

Receipts

You'll receive a confirmation email with booking and payment details for every transaction. For detailed payment history, check your Stripe account or contact the provider for an invoice.

Last updated: May 7, 2026