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Notifications and Alerts

How notifications work and how to manage your preferences.

Notifications and Alerts

Monkey Mind keeps you informed through in-app notifications and email alerts.

Types of Notifications

NotificationWhen You Receive It
Booking ConfirmedWhen your session payment succeeds and the booking is confirmed
Booking Reminder24 hours and 1 hour before your scheduled session
Booking CancelledWhen you or the provider cancels a session
Session CompletedWhen the provider marks your session as done
New MessageWhen a provider sends you a message
Review ReminderAfter a completed session, prompting you to leave feedback

Viewing Notifications

Click the bell icon in the top-right corner to see your notifications. A badge shows the number of unread notifications.

The notifications page shows your full history with:

  • Notification title and message
  • Timestamp
  • Click to navigate to the relevant page (e.g., clicking a booking notification takes you to that booking)

Managing Preferences

Go to Settings > Notifications to control which notifications you receive:

  • Email notifications — Toggle email alerts on/off
  • Booking reminders — Toggle session reminders
  • Message notifications — Toggle alerts for new messages

Marking as Read

  • Click a notification to mark it as read
  • Use Mark All as Read to clear all unread notifications at once
Last updated: May 7, 2026
Notifications and Alerts | Monkey Mind