How to Book a Session
Step-by-step guide to booking a session with a provider.
How to Book a Session
Step 1: Choose a Provider
Browse the Providers directory or visit a provider's profile directly.
Step 2: Select a Session Type
Each provider offers one or more session types (e.g., "Initial Consultation — 50 min", "Follow-Up Session — 30 min"). Select the one that fits your needs.
Step 3: Pick a Date and Time
The calendar shows the provider's available time slots. All times are displayed in your timezone (set in your profile settings).
- Green slots are available
- You can navigate between weeks to find a time that works
- Some providers require a minimum booking notice (e.g., 24 hours in advance)
Step 4: Confirm and Pay
Review your booking details (provider, session type, date, time, duration, price) and complete payment:
- Card Payment — Pay securely via Stripe. Your card is charged immediately.
- Organization Budget — If your organization has set up a budget for you, select "Use Organization Budget" (see Booking with Your Organization's Budget)
- Package Credits — If you've purchased a session package, available credits will be shown automatically
- Free Sessions — Some providers offer free consultations with no payment required
Step 5: Confirmation
After payment succeeds, you'll receive:
- A confirmation page with session details
- A confirmation email with a calendar invite (.ics file) attached
- A video meeting link (Google Meet) if the provider has it set up
- An in-app notification
Your booking will appear in your Bookings page under "Upcoming".
Last updated: May 7, 2026